Frequently Asked Questions
Everything you need to know about shopping with Hyperli
How long does shipping typically take?
Standard shipping usually takes 3-5 business days, while express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Hyperli accepts all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Currently, we ship to select countries worldwide. Shipping costs and delivery times vary by location and are calculated during the checkout process.
Are the products on Hyperli authentic?
Yes, we source all our products directly from authorized distributors and manufacturers to ensure 100% authenticity and quality for every item.